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Frequently Asked Questions

It is a membership model that puts you first. How? We do not bill insurance. By removing the middleman, you receive several benefits. We maximize your health care experience through faster appointment scheduling, more time each visit, and direct access to Dr. Kanji. Also, your medical records are not sent to an insurance company for a third person to review and determine your personalized treatment plan. Your decisions are kept between you and your doctor.

To restore the patient-doctor relationship. Billing insurance requires extra staff, complicates office workflow, and increases costs. More patients need to be seen, which means less time with each. Contracting with you directly eliminates these costs. You get faster appointment scheduling, minimal wait times, and a comfortable, unhurried visit to discuss your care. Our calling is take care of patients – not enter data for an insurance company.

Your time and money are precious resources. Our free, 15-minute meet-and-greet helps you decide if we are the right fit for you, without requiring the time and money of a consultation.

Our membership covers all visits, including office and telemedicine – No copay.

Our prices are transparent – No surprise bills.

We negotiated wholesale prices for lab tests and imaging. We pass those savings to you.

No. Concierge practices generally charge several hundred dollars a month and bill insurance. Ethos Endocrinology provides the time and access of a concierge practice for a reasonable price without billing insurance.

We do not bill insurance plans for services. We are happy to see and work with you, irrespective of your insurance.

Absolutely! We take care of patients whether they have insurance or not. Our model was created to put you first. Not to bill insurance.

Most patients find the greatest value with the monthly membership. Some patients need infrequent visits or a one-time consultation. Our fee-for-service option makes this possible and affordable.

No. You can cancel your membership at any time with 30 days written notice.

We accept all major credit cards and direct bank transfer (ACH).

Providing care remotely using technology. In other words, the patient and physician are not physically in front of each other. We use HIPPA compliant video-conferencing. Telemedicine offers you flexibility without compromising care.

Yes, you will need insurance to cover hospitalizations, emergencies, and care which is not included in this membership.

You can submit to your insurance. Most insurances pay. Please check with your particular policy. Another option is to use the “cash” prices we negotiated for lab tests and imaging. We created this alternative so our patients can choose the most cost-effective option.

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